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Why Choose Us?

We offer flexible plan designs, claims cost management and industry-leading reporting capabilities. Together, we’ll work with you to make the best choices for your employees and your bottom line.

Our Products and Services

Designing a plan tailored to your business starts with having choices. That’s why we partner with a variety of vendors. You can choose the best option for your business and create a custom plan. Learn more about the products and services we offer.

Dedicated Teams

When you become a Mutual Health Services customer, we’ll assign you a team of claims, customer service and account service employees assigned specifically to your account. You’ll have a single point of contact for fast access and people who know and understand your account. Your company will have a designated Customer Care specialist, so when you or your employees call, you’ll talk directly to the person processing your claims.

You will also be assigned a Client Service Manager, Account Executive and Account Administrator. This team provides full administrative support for your business and has extensive experience in health plan strategy, cost management and benefit development.

Industry-leading Reporting

We give you tools to identify and lower your claims costs. Our Advanced Analytics Data Warehouse, powered by Benefit Focus, lets you aggregate claims data – regardless of the carrier or product. With this information, you can better understand, predict and lower benefit costs using a single tool.

Our reporting lets you:

  • Address high-cost employees with targeted wellness programs
  • Identify large (shock) claims and be proactive in managing them
  • View current statistics and monitor utilization costs
  • Adjust plan design to control costs
  • Create ad-hoc reports

Interested in Mutual Health Services? Contact our Sales team.